Final expense call center and live transfers, built for US agencies
Zards BPO is an Islamabad-based outreach floor that dials consented final expense leads, qualifies them by age, state and intent, and warm-transfers the ones worth your producers' time. US hours, recorded calls, DNC honored, consent record attached to every lead.
Talk to Zards about transfersWhat you get
How a transfer is qualified
| Check | Standard |
|---|---|
| Age | 50-85 confirmed on the call |
| State | Only states on your licence list |
| Intent | Wants a price for final expense or burial coverage, understands a licensed agent will quote |
| Consent | Prior express consent documented (form, mailer or recorded verbal), DNC scrubbed |
| Hours | 8am-9pm in the prospect's local time, never outside |
| Hand-off | Warm introduction, prospect stays on the line, your agent hears the summary first |
Compliance, in plain terms
- TCPA: no autodialed or prerecorded calls to cell phones without prior express consent. Manual dialing where consent is verbal only.
- National Do Not Call Registry and your internal DNC list applied before every dial.
- Every call recorded, scripts and disclosures reviewed by QA, failures coached the same day.
- Zards does not sell insurance or give advice. The licensed US producer handles quotes and applications.
- Registered with Pakistan's FBR and PSEB. Data handling described at data security.
Why an offshore floor, and why Zards
Most live-transfer vendors fail agencies in the same ways: coached prospects, gift-card promises, transfers that don't match the product. Zards was built by an operator who has run final expense outreach and knows what a wasted transfer costs. We attach the consent record and the call recording to every transfer, so you can audit any call. Pricing is per qualified transfer or per dedicated seat, and the first week is a paid pilot with a daily report, not a contract.
Who this is for
- Final expense IMOs and agencies with licensed producers who need more conversations, not more data.
- Independent agents licensed in 5+ states who want a dedicated dialer.
- Lead vendors who need a compliant dialing floor for their own leads.
Email admin@zardsbpo.com with your licensed states and target volume, and we reply within one US business day.