coverage
Timing built around when markets answer.
Insurance outreach infrastructure
Live calls.
Qualified intent.
Zero dead air.
Zards BPO gives insurance teams the operational layer they need to reach more people, qualify real demand, and deliver warm transfers while licensed producers stay focused on closing.
Islamabad, Pakistan → Built around US selling hours
Floor signal / 01Live routing
USMarket aligned
QACall monitored
↗Warm transfer
Built for repeatabilityThe signals that
keep the floor sharp.
keep the floor sharp.
coverage
outreach
Clear rules before every live conversation.
QA
Quality checks where they matter most.
reporting
Every outcome visible, not assumed.
People behind the process
Real conversations start with a real team.
Behind every qualified handoff is a trained person listening carefully, following the process, and making the next conversation feel natural.
Meet the Zards network ↗The people behind the calls
Experienced. Present. Human.
What we deploy
The front end of your sales motion, engineered.
/ 01
Outbound
dialing
Trained agents running focused campaigns across US business hours, with every contact and outcome logged.
01/ 02
Lead
qualification
Human conversations that identify fit, intent, and eligibility before a prospect reaches your producer.
02/ 03
Warm
transfers
Live handoffs at the moment of interest—less lag, less leakage, more meaningful producer time.
03/ 04
QA &
compliance ops
Call review, disclosure checks, script adherence, and lead-quality signals built into the workflow.
04The operating system
One campaign.
Three clean handoffs.
We dial.
Your campaign is worked during the hours your market is actually picking up. Contacts and dispositions stay visible.
We find intent.
Interested prospects are qualified through the conversation, with consent and campaign rules kept front and center.
You close.
When the moment is right, we route the conversation live to your licensed producer and report what happened next.
Designed to be auditable
Growth is better when every call can answer back.
QA
Built for the long game.
Zards BPO operates as the outreach layer. Insurance advice and policy sales remain with licensed US producers.
Clear practices. Clean trail.
Our process is designed around responsible outreach, quality control, and transparent work between your team and ours.
- Consent-aware calling practices
- Recorded call review
- Script & disclosure checks
- Do-not-call requests respected
- Pakistan FBR registered
- PSEB registered
Pakistan operations
Built in Pakistan. Connected to the US insurance market.
Zards BPO operates from Islamabad, Pakistan as a PSEB-licensed company. Our US-facing licensed-agent and agency network works directly with carrier and IMO relationships while our Pakistan team runs the operational engine behind every campaign.
Put the floor behind your book
Make your next
conversation count.
Agencies, IMOs, and licensed producers: tell us what market you are pursuing and the volume you need. We will build the operating layer around it.