Zards.

Questions agencies ask us

Short answers. For anything else, admin@zardsbpo.com.

What does Zards BPO do?

Zards is an Islamabad-based outreach floor for the US insurance market, focused on final expense. We dial consented leads, qualify prospects by age, state and intent, and warm-transfer them to your licensed producers. We also run Meta lead-generation for final expense and dial those leads within 15 minutes.

Does Zards sell insurance?

No. We are not an insurance company or agency and do not give advice or sell policies. Your licensed US producers handle quotes and applications.

Where are you and what hours do you work?

Islamabad, Pakistan. The floor works US selling hours, 8am to 9pm in each prospect's local time, Monday to Saturday.

What makes a live transfer qualified?

Age 50-85, a state on your licence list, confirmed interest in final expense or burial coverage, prior express consent on record, and a live warm hand-off where your agent hears the summary before the prospect joins.

How do you handle TCPA and Do Not Call?

Only leads with documented prior express consent are dialed. The National DNC Registry and your internal DNC list are applied before every dial. No autodialed or prerecorded calls to cell phones without consent. Every call is recorded and reviewed by QA, and the consent record is attached to each lead.

How is pricing structured?

Per qualified transfer, or per dedicated agent seat if you supply the leads. Week one is a paid pilot with a daily report, no long contract. Send your licensed states and target volume for current rates.

Can you work from my own leads?

Yes. Fresh or aged leads, direct mail returns or web leads. We dial on a 6-8 attempt cadence and report outcomes daily.

How is my data protected?

Lead data sits in access-controlled systems, consent and recordings are kept for audit, and nothing is resold. See data security.

Is Zards a registered company?

Yes, with Pakistan's Federal Board of Revenue and the Pakistan Software Export Board (PSEB).

How do I start?

Email admin@zardsbpo.com or use the contact form with your licensed states, product and target daily volume. We reply within one US business day with a pilot proposal.